[OpenSIPS-Users] opensips 2.1 call_center queue position (Jonathan Hunter)

koce koce at mentalchallenge.tk
Wed Nov 2 11:14:09 CET 2016


Hello I recently started to explore call_center module and I think that 
it might not be patch related.

here is my experience.

I downloaded opensips branch 2.2 commit c8a605b.

when agent is registered and there are no clients in line/queue the 
caller gets connected to the agent

almost instantly and everything works fine.

     If the agent is in wrapup_time and I call again the same flow/queue 
I get send to the media server and moh starts streaming. Now when the 
wrapup_time finishes and the caller needs to be connected to the agent 
or somewhere earlier before that opensips crashes and caller is stuck in 
moh stream. but if there is no call during wrapup_time period and I call 
again everything works fine.

tested with 1 agent in 2 flows, 1 user and asterisk as media server to 
stream moh
sorry if I high jacket this thread but I think it's relevant to the 
crash Jonathan Hunter is experiencing.
======================================================
last few log lines from the crash
Nov  2 08:01:12 opensips /sbin/opensips[12152]: b2b_reply BYE : 
[F=sip:user01 at opensips.test R=<null> D=<null>UA=<null> 
IP=(192.168.116.125:5060 192.168.116.125:5060) 
ID=B2B.323.7879765.1478070026]
Nov  2 08:01:20 opensips /sbin/opensips[12151]: CALLCENTER MODULE: 
[F=sip:user01 at opensips.test R=sip:english at opensips.test D=<null> 
M=INVITE IP=(192.168.69.114:39336 192.168.116.125:5060) 
ID=zSWAmB.rM89XJB-wKMDABguDJ21SKN3Q]
Nov  2 08:01:20 opensips /sbin/opensips[12151]: 
INFO:b2b_logic:b2bl_add_client: adding entity 
[0xb33c9c4c]->[B2B.464.2920496.1478070079] to tuple [0xb33c9d40]->[13.0]
Nov  2 08:01:20 opensips /sbin/opensips[12152]: 
INFO:b2b_logic:b2b_add_dlginfo: Dialog pair: 
[zSWAmB.rM89XJB-wKMDABguDJ21SKN3Q] - [B2B.464.2920496.1478070079]
Nov  2 08:01:20 opensips /sbin/opensips[12152]: b2b_reply INVITE : 
[F=sip:user01 at opensips.test R=<null> D=<null> UA=<null> 
IP=(192.168.117.100:5065 192.168.116.125:5060) 
ID=B2B.464.2920496.1478070079]
Nov  2 08:01:21 opensips /sbin/opensips[12152]: b2b_request ACK : 
[F=sip:user01 at opensips.test R=sip:192.168.116.125:5060 D=<null> 
UA=<null> IP=(192.168.69.114:39336 192.168.116.125:5060) 
ID=zSWAmB.rM89XJB-wKMDABguDJ21SKN3Q]
Nov  2 08:01:25 opensips /sbin/opensips[12152]: b2b_request INVITE : 
[F=sip:user01 at opensips.test R=sip:192.168.116.125:5060 D=<null> 
UA=<null> IP=(192.168.69.114:39336 192.168.116.125:5060) 
ID=zSWAmB.rM89XJB-wKMDABguDJ21SKN3Q]
Nov  2 08:01:26 opensips /sbin/opensips[12124]: INFO:core:handle_sigs: 
child process 12152 exited by a signal 11
Nov  2 08:01:26 opensips /sbin/opensips[12181]: 
CRITICAL:core:receive_fd: EOF on 34
Nov  2 08:01:26 opensips /sbin/opensips[12124]: INFO:core:handle_sigs: 
core was generated
Nov  2 08:01:26 opensips /sbin/opensips[12124]: INFO:core:handle_sigs: 
terminating due to SIGCHLD
Nov  2 08:01:26 opensips /sbin/opensips[12181]: INFO:core:sig_usr: 
signal 15 received
Nov  2 08:01:26 opensips /sbin/opensips[12173]: INFO:core:sig_usr: 
signal 15 received



On 11/02/2016 10:33 AM, users-request at lists.opensips.org wrote:
> Re: opensips 2.1 call_center queue position (Jonathan Hunter)




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